Estate agents should look for a CRM that captures enquiries from multiple channels, organises buyer and seller information, tracks property interest, schedules viewings, and supports timely follow-ups.
Read MoreA spreadsheet is usually enough when a service business manages a small number of leads, one person handles follow-ups, and every enquiry has a clear next step.
Read MoreLead follow-up is the process of contacting potential customers consistently after they express interest in a service.
Read MoreSlow lead response can cost estate agents opportunities because property enquiries often arrive when prospects are actively comparing listings, agents, and next steps.
Read MoreA WhatsApp AI agent can qualify leads overnight by starting conversations, asking predefined qualification questions, interpreting replies, identifying buying intent, and recording useful information for the sales team.
Read More