Revolutionize Customer Care With Lively Call
Delight customers with seamless and efficient voice support using our intuitive contact centre solution.
Lively Call Benefits
Business Analytics
Gain comprehensive insights into your team’s performance.
Call Recordings
Assess customer complaints and satisfaction levels, while enhancing team productivity.
Real-Time Call Logs
Access detailed call records, pinpoint high wait and hold times, and follow up on missed calls.
Team Performance
Evaluate both inbound and outbound team effectiveness.
Welcome IVRs
Enhance the customer journey with intelligent call routing and gauge satisfaction through post-call feedback.
After-Hours Greeting:
Set up separate auto-attendants with distinct greetings and call routing for after-business hours.
Call Transfer
Enable quick call transfers between agents to ensure prompt customer service.
Voicemail
Allow customers to leave voicemails outside business hours or on holidays.
Email Alerts
Monitor daily call performance metrics, including connection rate, wait time, and speed of answer.
Trusted by 4000+ Companies
Over 4000 companies have put their trust in our services.
Companies Registered
We have registered a total of 40000 companies.
Professionals Onboarded
We have onboarded 38000 professionals to date.
Daily Inbound
Calls
We receive an average of 89000 inbound calls daily.
Transform your sales strategy with data-driven insights. Say goodbye to guesswork and hello to sales excellence
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